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| 1 | AN ACT concerning utilities.
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| 2 | Be it enacted by the People of the State of Illinois,
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| 3 | represented in the General Assembly:
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| 4 | Section 5. The Public Utilities Act is amended by changing | |||||||||||||||||||
| 5 | Section 8-207 as follows:
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| 6 | (220 ILCS 5/8-207) (from Ch. 111 2/3, par. 8-207)
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| 7 | Sec. 8-207. Any former residential customer whose gas or | |||||||||||||||||||
| 8 | electric
service was used to provide or control the primary | |||||||||||||||||||
| 9 | source of space heating
in the dwelling and whose service is | |||||||||||||||||||
| 10 | disconnected for nonpayment of a bill or
a deposit from | |||||||||||||||||||
| 11 | December 1 of the prior winter's heating season through April
1 | |||||||||||||||||||
| 12 | of the current heating season shall be eligible for | |||||||||||||||||||
| 13 | reconnection and a
deferred payment arrangement under the | |||||||||||||||||||
| 14 | provisions of this Section, subject
to the following | |||||||||||||||||||
| 15 | limitations:
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| 16 | A utility shall not be required to reconnect service to, | |||||||||||||||||||
| 17 | and enter
into a deferred payment arrangement with, a former | |||||||||||||||||||
| 18 | customer under the
provisions of this Section (1) except | |||||||||||||||||||
| 19 | between November 1 and April 1 of the
current heating season | |||||||||||||||||||
| 20 | for former customers who do not have applications
pending for | |||||||||||||||||||
| 21 | the program described in Section 6 of the Energy Assistance | |||||||||||||||||||
| 22 | Act, and except between October 1 and April 1 of the current | |||||||||||||||||||
| 23 | heating
season for all former customers who do have | |||||||||||||||||||
| 24 | applications pending for the
program described in Section 6 of | |||||||||||||||||||
| 25 | the Energy Assistance Act and who
provide proof of application | |||||||||||||||||||
| 26 | to the utility, (2) in 2 consecutive years,
(3) unless that | |||||||||||||||||||
| 27 | former customer has paid at least 33 1/3% of the amount
billed | |||||||||||||||||||
| 28 | for utility service rendered by that utility subsequent to | |||||||||||||||||||
| 29 | December
1 of the prior year, or (4) in any instance where the | |||||||||||||||||||
| 30 | utility can show
there has been tampering with the utility's | |||||||||||||||||||
| 31 | wires, pipes, meters (including
locking devices), or other | |||||||||||||||||||
| 32 | service equipment and further shows that the
former customer | |||||||||||||||||||
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| 1 | enjoyed the benefit of utility service obtained in the
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| 2 | aforesaid manner.
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| 3 | The terms and conditions of any deferred payment | ||||||
| 4 | arrangements established
by the utility and a former customer | ||||||
| 5 | shall take into consideration the
following factors, based upon | ||||||
| 6 | information available from current utility
records or provided | ||||||
| 7 | by the former customer:
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| 8 | (1) the amount past due;
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| 9 | (2) the former customer's ability to pay;
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| 10 | (3) the former customer's payment history;
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| 11 | (4) the reasons for the accumulation of the past due | ||||||
| 12 | amounts; and
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| 13 | (5) any other relevant factors relating to the former | ||||||
| 14 | customer's
circumstances.
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| 15 | After the former customer's eligibility has been | ||||||
| 16 | established in accordance
with the first paragraph of this | ||||||
| 17 | Section and, upon the establishment of
a deferred payment | ||||||
| 18 | agreement, the former customer shall pay 1/3 of the amount
past | ||||||
| 19 | due (including reconnecting charge, if any) and 1/3 of any | ||||||
| 20 | deposit
required by the utility.
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| 21 | Upon the payment of 1/3 of the amount past due and 1/3 of | ||||||
| 22 | any deposit
required by the utility, the former customer's | ||||||
| 23 | service shall be reconnected
as soon as possible. The company | ||||||
| 24 | and the former customer shall agree to a
payment schedule for | ||||||
| 25 | the remaining balances which will reasonably allow the
former | ||||||
| 26 | customer to make the payments on the remainder of the deposit | ||||||
| 27 | and
the past due balance while paying current bills during the | ||||||
| 28 | winter heating
season. However, the utility is not obliged to | ||||||
| 29 | make payment arrangements
extending beyond the following | ||||||
| 30 | November. The utility shall allow the
former customer a minimum | ||||||
| 31 | of 4 months in which to retire the past due
balance and 3 | ||||||
| 32 | months in which to pay the remainder of the deposit. The
former | ||||||
| 33 | customer shall also be informed that payment on the amounts | ||||||
| 34 | past due
and the deposit, if any, plus the current bills must | ||||||
| 35 | be paid by the due
date or the customer may face termination of | ||||||
| 36 | service pursuant to this
Section and Section 8-206.
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| 1 | The Commission shall develop rules to govern the | ||||||
| 2 | reconnection of a former
customer who demonstrates a financial | ||||||
| 3 | inability to meet the requirement of
1/3 of the amount past due | ||||||
| 4 | and 1/3 of any deposit requested by the utility.
The | ||||||
| 5 | Commission's rules shall establish a means by which the former
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| 6 | customer's utility service may be reconnected through the | ||||||
| 7 | payment of a
reasonable amount and upon entering into a | ||||||
| 8 | deferred payment agreement.
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| 9 | Any payment agreement made shall be in writing, with a copy | ||||||
| 10 | provided to
the former customer. The renegotiation and | ||||||
| 11 | reinstatement of a customer
and the establishment of a budget | ||||||
| 12 | payment plan shall be pursuant to rules
established by the | ||||||
| 13 | Commission.
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| 14 | Not later than September 15 of each year, every gas and | ||||||
| 15 | electric utility
shall conduct a survey of all former | ||||||
| 16 | residential customers whose gas or
electric service was used to | ||||||
| 17 | provide or control the primary source of space
heating in the | ||||||
| 18 | dwelling and whose gas or electric service was terminated for
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| 19 | nonpayment of a bill or deposit from December 1 of the previous | ||||||
| 20 | year to
September 15 of that year and where service at that | ||||||
| 21 | premises has not been
restored. Not later than October 1 of | ||||||
| 22 | each year the utility shall notify
each of these former | ||||||
| 23 | customers that the gas or electric service will be
restored by | ||||||
| 24 | the company for the coming heating season if the former
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| 25 | customer contacts the utility and makes arrangements with the | ||||||
| 26 | utility
for reconnection of service under the conditions set | ||||||
| 27 | forth in
this Section. A utility shall notify the former | ||||||
| 28 | customer or an adult
member of the household by personal visit, | ||||||
| 29 | telephone contact or mailing of
a letter by first class mail to | ||||||
| 30 | the last known address of that former
customer. The utility | ||||||
| 31 | shall keep records which would indicate the date,
form and the | ||||||
| 32 | results of such contact.
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| 33 | Each gas and electric utility which has former customers | ||||||
| 34 | affected by this
Section shall file reports with the Commission | ||||||
| 35 | providing such information
as the Commission may deem | ||||||
| 36 | appropriate. The Commission shall notify each
gas and electric | ||||||
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| 1 | utility prior to August 1 of each year concerning the
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| 2 | information which is to be included in the report for that | ||||||
| 3 | year.
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| 4 | In no event shall any actions taken by a utility in | ||||||
| 5 | compliance with this
Section be deemed to abrogate or in any | ||||||
| 6 | way interfere with the utility's
rights to pursue the normal | ||||||
| 7 | collection processes otherwise available to it.
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| 8 | Whenever any former customer is entitled to reconnection | ||||||
| 9 | under this Section or whenever any former residential customer | ||||||
| 10 | whose gas or electric service was used to provide or control | ||||||
| 11 | the primary source of space heating in the dwelling is entitled | ||||||
| 12 | to reconnection because the former customer's account has been | ||||||
| 13 | paid in full, the gas or electric utility shall complete the | ||||||
| 14 | reconnection within 48 hours of the time that the former | ||||||
| 15 | customer first becomes eligible for reconnection.
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| 16 | The Commission shall promulgate rules to implement this | ||||||
| 17 | Section.
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| 18 | (Source: P.A. 92-690, eff. 7-18-02.)
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| 19 | Section 99. Effective date. This Act takes effect upon | ||||||
| 20 | becoming law.
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